Privacy Policy for Hot Air Balloon Ride Dubai Experiences
Introduction
Welcome to Hot Air Balloon Ride Dubai Experiences’ online space! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we handle your personal data, outlining our practices in alignment with international standards and various privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.
Scope
This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered under the domain https://hot-air-balloon-ride-dubai-experiences.terratrek.net. Please note that this policy does not extend to external platforms, applications, or services accessed through links on our site, which have their own privacy policies.
Processing Activities
This Privacy Policy is relevant when you engage in the following activities:
- Utilizing our applications and services as an authorized user.
- Visiting any of our websites that reference this Privacy Statement.
- Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages/SMS.
Personal Data Collection
We gather various types of personal information for different purposes:
- Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
- Payment Information: Credit card details, billing addresses, and payment history when you make purchases from us or our partners.
- Financial Information: Banking information for processing transactions and financial record-keeping.
- Purchase Information: Items bought, purchase frequency, and order history to enhance your shopping experience.
- Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for analytics and personalization.
- Location Data: Geographic coordinates and location services data when you interact with our geolocational services.
- Feedback: Comments, reviews, and ratings you provide to help us improve our services.
- Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless experiences.
- Product Information: Details about products or services that interest you, such as preferences, product interactions, and browsing history.
We collect this data through various means: user input forms, online interactions, browser cookies, pixel tags, analytics tools, and third-party service providers.
Cookies
Our website uses cookies to enhance your experience and gather analytics. Cookies are categorized as:
- Strictly Necessary: Essential for navigating the website and providing services you’ve requested.
- Preference: Remembering user preferences for personalized experiences.
- Analytics: Analyzing website performance, gathering user feedback, and understanding user behavior.
Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie settings according to their preferences.
Retention and Deletion
We retain personal data only for as long as it is necessary for the purpose it was collected or under applicable legal requirements. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.
Security Measures
We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption for secure data transmission and storage.
- Engaging secure third-party processing partners who adhere to strict privacy standards.
- Regular security audits and updates to protect against emerging threats.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this demographic, and we encourage parents or guardians to supervise their children’s online activities.
Your Rights
Depending on your jurisdiction, you have certain rights regarding your personal data:
- Access to your information and details about how it is processed.
- Request rectification if your data is inaccurate or incomplete.
- Erase or delete your data when no longer needed.
- Restrict processing in specific circumstances.
- Portability of data, allowing you to move or receive your personal data in a structured format.
- Object to the processing of your data for certain purposes.
- Non-discrimination for exercising your privacy rights.
- Appeal or complain to our privacy officers and relevant regulatory authorities.
To exercise these rights or seek clarification, please contact our dedicated privacy team using the details provided below.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via a prominent notice on our website, and revised policy versions will be posted here.
Contact Information
For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:
Email: [email protected]
Mail: Hot Air Balloon Ride Dubai Experiences, Privacy Team, [Address]