Get in Touch!
We’d love to hear from you! Whether you have questions about our Dubai hot air balloon rides, need assistance planning your adventure, or just want to say hello, we’re here for you.
Please fill out the form below, and one of our team members will be in touch with you within 24 hours. We strive to respond to all inquiries as promptly as possible, but please be patient – life aboard a hot air balloon is not always as slow-paced as it seems!
Your privacy is important to us. Rest assured that your contact information will remain confidential and will not be shared with any third parties.
Frequently Asked Questions (FAQ)
Q: How long does it take to get a response?
A: We aim to respond to all inquiries within 24 hours.
Q: What if I don’t hear back after 24 hours?
A: Don’t worry! We’re human, and sometimes things slip through the cracks. If you haven’t heard from us after a day, feel free to send your message again or try a different contact method.
Q: Can I cancel my booking over email?
A: While we prefer to handle bookings and changes via our official channels for record-keeping purposes, you can certainly reach out to us via email with any questions or concerns regarding your existing reservation.
Q: Is my information safe when contacting you?
A: Absolutely. We treat all contact information with the utmost respect and confidentiality. Your data will not be shared with any external parties.